As an Australian born Chinese, Jackie first studied accounting and business management before entering the financial field. Wanting a change of pace, she decided to pick up her original goal of becoming an Interior Architect. During the final years of her honours she was introduced to design thinking while studying Design Factory Melbourne and found that the methodology was inspirational for solving problems efficiently going forward. Jackie enjoys cooking, playing games, photography, traveling and solving puzzles during her spare time. With her parents understanding multiple languages, she also picked up conversational Chinese dialects: Teochew, Mandarin and Cantonese.